Terms and Conditions

TERMS AND CONDITIONS

Search Engine Optimization and Digital Marketing Services

Services provided by New Standard Solutions LLC, dba Websites Convert (“Websites Convert”) may include, but are not limited to:

– Search Engine Optimization (SEO)
– Google Business Profile optimization
– Google Ads Management
– Local SEO
– AI Video Creation
– Social Media Marketing
– Content Writing
– Website Design and Development
– Website Hosting
– Consulting
– Reputation Management
– Press Releases
– Link Building
– Blog Writing
– Technical SEO
– Website Maintenance
– Reporting
– Any other marketing or technology-related services purchased by Client.

Estimated SEO timelines are projections only. While many websites begin seeing measurable improvements within approximately six (6) months, every website, market, and keyword is different.

**Websites Convert makes absolutely no guarantee of search engine rankings, traffic levels, leads, revenue, sales, profitability, or placement on Google, Bing, or any other search engine.**

Search engines routinely change their algorithms, indexing methods, ranking factors, and policies, all of which are completely outside the control of Websites Convert.

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 Payment Terms

Client authorizes Websites Convert to automatically charge the payment method provided for all recurring services.

Invoices are due immediately unless otherwise agreed in writing.

Late payments may result in suspension of services without notice.

Failure to pay does not terminate this Agreement.

Client remains responsible for all amounts due until proper cancellation procedures have been completed.

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Collections, Chargebacks, and Non-Payment

Client agrees that initiating a chargeback, payment dispute, ACH reversal, or similar action does not cancel this Agreement or eliminate Client’s payment obligations.

If any payment becomes delinquent, reversed, disputed, declined, charged back, or otherwise unpaid, Websites Convert reserves the right to:

– Immediately suspend or terminate services;
– Remove website hosting or access where permitted by law;
– Submit the account to a third-party collection agency;
– Report the delinquent account to applicable credit reporting agencies where legally permitted;
– Pursue legal action or arbitration to recover all unpaid balances.

Client agrees to reimburse Websites Convert for all costs incurred in collecting unpaid amounts, including but not limited to:

– collection agency fees;
– arbitration fees;
– court costs where applicable;
– attorneys’ fees where recoverable by law;
– administrative expenses;
– bank fees;
– merchant processing fees;
– Stripe or payment processor dispute fees;
– interest permitted by applicable law.

The Client remains responsible for all outstanding balances regardless of whether services were suspended or terminated.

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 No Refund Policy

**ALL SALES ARE FINAL.**

Payments made to Websites Convert are non-refundable.

No refunds, credits, partial refunds, prorated refunds, or reimbursements shall be issued for any products or services, including but not limited to:

– SEO
– Google Ads
– Websites
– AI Video Creation
– Social Media Marketing
– Content Writing
– Hosting
– Consulting
– Monthly subscriptions
– One-time services

except where prohibited by applicable law.

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 Cancellation Policy

Services are month-to-month unless otherwise specified.

To avoid the next billing cycle, Client must submit written cancellation notice at least ten (10) business days before the next scheduled billing date.

Cancellation requests must be emailed to:

**[email protected]**

If proper notice is not received, Client authorizes Websites Convert to process the next scheduled payment.

Cancellation ends future recurring services only and does not eliminate any outstanding balance already owed.

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 Intellectual Property

Client represents and warrants that all materials supplied to Websites Convert, including text, photographs, logos, trademarks, videos, graphics, and other content, are owned by Client or properly licensed.

Client agrees to indemnify and hold Websites Convert harmless from any copyright, trademark, licensing, or intellectual property claims arising from materials supplied by Client.

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 Limitation of Liability

To the maximum extent permitted by law, Websites Convert shall not be liable for:

– lost profits;
– lost revenue;
– lost business opportunities;
– loss of goodwill;
– search engine ranking fluctuations;
– loss of data;
– advertising losses;
– algorithm updates;
– website downtime caused by third parties;
– acts of Google, Meta, Microsoft, or other technology providers;
– indirect damages;
– consequential damages;
– incidental damages;
– punitive damages;
– exemplary damages;
– special damages.

The maximum liability of Websites Convert, regardless of the legal theory asserted, shall never exceed the total amount actually paid by Client to Websites Convert during the six (6) months immediately preceding the event giving rise to the claim.

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 Release and Hold Harmless

Client agrees to release, defend, indemnify, and hold harmless:

– New Standard Solutions LLC
– Websites Convert
– its owners
– officers
– employees
– contractors
– subcontractors
– affiliates
– agents

from and against any and all claims, demands, lawsuits, liabilities, damages, judgments, settlements, penalties, losses, expenses, costs, attorneys’ fees, arbitration fees, collection costs, or other obligations arising out of or relating to:

– services provided;
– marketing performance;
– SEO rankings;
– advertising campaigns;
– website performance;
– hosting services;
– third-party software;
– search engine algorithm changes;
– Client-supplied content;
– Client’s business operations;
– payment disputes;
– chargebacks;
– collection efforts.

This indemnification obligation survives termination of this Agreement.

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 Dispute Resolution and Arbitration

> **IMPORTANT NOTICE – THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION THAT AFFECTS YOUR LEGAL RIGHTS. BY ACCEPTING THESE TERMS, YOU ARE WAIVING YOUR RIGHT TO HAVE MOST DISPUTES DECIDED IN COURT OR BY A JURY.**

You and Websites Convert agree to submit any dispute arising under this Agreement, except a dispute alleging criminal violations, to binding arbitration in accordance with the Uniform Rules for Binding Arbitration of the Business Consumer Alliance (published at checkbca.org) in effect at the time arbitration is initiated.

A volunteer arbitrator will render a decision based upon fairness, not necessarily upon legal principles, and the decision shall be final and binding upon both parties.

Judgment upon the arbitration award may be entered in any court having jurisdiction.

Neither party shall file suit in court regarding any claim subject to arbitration except to enforce an arbitration award or where otherwise permitted by applicable law.

By accepting these Terms and Conditions, Client acknowledges that they understand they are waiving the right to litigate disputes before a judge or jury and agree to resolve disputes through binding arbitration. This arbitration provision should be displayed conspicuously and accepted in accordance with the Business Consumer Alliance’s requirements. 

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 Entire Agreement

These Terms and Conditions constitute the complete agreement between Client and Websites Convert and supersede all prior discussions, proposals, emails, or representations.

If any provision is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

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I would also recommend adding **three additional protections** that many agencies overlook:

1. **Personal Guarantee** for businesses signing as an LLC or corporation (helps collections).
2. **Electronic Signature and Clickwrap Consent** stating that checking a box or signing electronically has the same legal effect as a handwritten signature.
3. **Venue and Governing Law Clause** stating California law governs the agreement and that any court action permitted under the arbitration agreement must be brought in Orange County, California.

Those additions make the agreement significantly stronger for collections, chargebacks, and enforcement.

GOVERNING LAW AND VENUE

This Agreement shall be governed by, interpreted, and enforced in accordance with the laws of the State of California, without regard to its conflict of law principles.

Except as otherwise required by the Binding Arbitration provision contained in this Agreement, any action to enforce an arbitration award, seek injunctive relief, collect unpaid amounts, recover outstanding balances, or pursue any claim that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Orange County, California.

By accepting these Terms and Conditions, Client knowingly and voluntarily consents to the exclusive jurisdiction and venue of the courts located in Orange County, California, and expressly waives any objection based upon improper venue, inconvenient forum, lack of personal jurisdiction, or any similar legal doctrine.

If any provision of this Agreement is determined to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect and shall continue to be enforceable to the fullest extent permitted by law.

Nothing contained in this section shall limit or restrict the right of New Standard Solutions LLC dba Websites Convert to:

  • Refer any unpaid account to a licensed third-party collection agency;
  • Recover unpaid balances through arbitration or other lawful legal remedies;
  • Report delinquent accounts where permitted by applicable law;
  • Recover all lawful collection costs, arbitration costs, attorneys’ fees (where recoverable by law), court costs, merchant processing fees, chargeback fees, interest permitted by law, and any other expenses incurred in collecting amounts owed.

The rights and remedies provided in this Agreement are cumulative and shall survive the termination or expiration of this Agreement.

Social Media Terms and Conditions

Scope of Services

Our package includes three posts per week, scheduled for Monday, Wednesday, and Friday. These posts will be published on Facebook, Instagram, X, Pinterest, and Google My Business (based on package subscription). We will create social media pages for clients who require them. However, the client is responsible for working with Websites Convert to gain access to current social media accounts or information needed to set up accounts.

Account Access

The client will have complete access to their social media accounts and is responsible for maintaining the confidentiality of their login credentials. Websites Convert is not liable for any unauthorized access or misuse of the client’s social media accounts.

Content Creation

Websites Convert will convert any content provided by the client into social media posts. The client is responsible for providing accurate and legal content that does not infringe any intellectual property rights of third parties. Client is not required to provide content to Websites Convert.

Approval and Revisions

By Request Websites Convert will submit draft posts for the client’s approval before publishing them on social media platforms. The client has the right to request revisions and suggest changes to the content. Websites Convert reserves the right to decline any suggested changes that do not comply with our content policies or violate any social media platform’s terms of service. This is an option the client must request if client does not request drafts before posts. Websites convert proceed with posting without submitting if drafts are not requested.

Fees and Billing

The client shall pay Websites Convert the fees as agreed upon in the service contract. Fees are non-refundable, and Websites Convert reserves the right to terminate services in the event of non-payment or late payment.

Cancellation Terms: All services (including 3 month and 6 month commitment subscriptions) have no cancellation fees or annual obligations. Client may cancel agreement by giving 10 business days’ written notice from next scheduled billing date to avoid penalty. Penalty is amount the current subscription. For 3 month or 6 month subscriptions the penalty amount is the entire amount processed. (Example: $625 billing every 3 months. $625 would be the penalty amount)  No refunds of any kind for all products unless otherwise specified.  Please email cancellation requests to [email protected]

Liability and Indemnity

Websites Convert assumes no liability for any loss or damage resulting from the use of our services, including but not limited to any loss of revenue, profits, or data. The client agrees to indemnify and hold Websites Convert harmless from any claims, damages, or expenses arising out of the client’s use of our services.

Intellectual Property Rights

Websites Convert retains all intellectual property rights in the content created by us while providing social media services to the client. The client may not reproduce, distribute, or publish any content without our prior written consent.

By agreeing to these terms and conditions, the client acknowledges that they have read, understood, and agreed to be bound by them. These terms and conditions may be updated by Websites Convert from time to time, and the client agrees to be bound by any such updates or changes.

Legal terms of all services (SEO, AdWords management and Social Media):
This service agreement is between New Standard Solutions, LLC dba Websites Convert with offices at Cypress CA 90630 (“Websites Convert”) and the entity agreeing to these terms (“you” or “Client”) and governs your access to and use of the services selected above. The agreement is effective as of the date you sign below and includes and incorporates the order and payment authorization information stated herein. If you are accepting on behalf of your employer or another entity, you represent and warrant that you are duly authorized to agree to these terms on behalf of that entity. Client will provide all content, images and text for website or marketing packages listed above. Client warrants all images and text published for services above are Client’s property and not subject to any copyright. Websites Convert is not liable for licensing or any content on the website under copyright. Websites Convert has the right to send security and login information to any third party for development purposes. This includes but is not limited to usernames and passwords for accounts owned by Client. Websites Convert is not responsible for Google algorithm changes that may affect client’s website. Websites Convert total liability under this Agreement for any cause whatsoever is limited to the amounts paid by you to Websites Convert in the six (6) months prior to the incident giving rise to the claim. Websites Convert shall IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, SPECIAL OR SIMILAR DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUES, OR LOSS OF DATA, even if Websites Convert has been advised of the likelihood of the occurrence of such damages. You and Websites Convert agree to submit any dispute arising under this agreement, except a dispute alleging criminal violations, to arbitration in accordance with the State of California. In effect at the time of initiation of arbitration. A volunteer arbitrator will render a decision based upon fairness, not necessarily upon legal principles, but it will be final and binding on both of us. Judgment on the decision may be entered in any court having jurisdiction. This agreement to arbitrate affects important legal rights. Neither of us will be able to go to court for disputes once we agree in advance to arbitrate.

Trial Subscriptions

Welcome to Websites Convert’s free trial period. By accessing our services and signing up, you agree to the following terms and conditions. These terms of service represent a legally binding agreement between you, as the user of our services, and Websites Convert. Please make sure to read the following terms and conditions carefully before using our platform.

Services and Subscription Period

During the 15-day free trial period, you will be able to access our full range of services for free. Upon signing up, you will be required to provide accurate and complete account information. This may include your name, address, contact details, payment method, and other relevant data. You may use our services for any legitimate purpose, in accordance with our acceptable use policy.

The free trial period will last for 15 days, starting from the moment you sign up. If you do not wish to continue using our services beyond this free trial period, you must cancel your subscription before the 15 days are over. If you fail to cancel your subscription within this period, you will be billed automatically for our services.

Billing and Payment

Websites Convert is a subscription-based service, and we bill our customers on a recurring basis. If you decide to continue using our services beyond the free trial period, you will be billed automatically for our services. The billing cycle will start after the 15th day of the free trial.

For the purpose of billing, you agree to provide valid and current payment information. Failure to provide accurate payment information may result in the suspension or termination of your account. You may change your payment information at any time by emailing [email protected]

Websites Convert reserves the right to change its pricing and billing structure at any time, provided that we give you reasonable notice of such changes. If you do not agree with any changes in our pricing or billing structure, you may cancel your subscription at any time.

Termination and Suspension

Websites Convert may terminate or suspend your subscription and access to our services at any time, without notice, if we suspect that you have violated these terms of service or any applicable law. If we terminate or suspend your subscription, you will no longer have access to our services, and any data or content you may have stored on our platform may be deleted.

You may also terminate your subscription at any time, for any reason, by emailing [email protected] . Upon termination, you will no longer have access to our services, and any data or content you may have stored on our platform may be deleted.

Limitation of Liability

Websites Convert provides its services on an “as is” and “as available” basis, and makes no representations or warranties of any kind, express or implied, including without limitation.

Websites Convert will not be liable for any damages of any kind arising from the use of its services, including without limitation, direct, indirect, incidental, punitive and consequential damages. In no event shall Websites Convert be liable for any damages in excess of the amount paid by you for our services during the preceding billing cycle.

Governing Law and Venue

These terms of service shall be governed by and construed in accordance with the laws of the state of California, without reference to its choice of law provisions. Any disputes arising out of or related to these terms of service or your use of our services shall be subject to the exclusive jurisdiction of the state and federal courts located in California.

Changes to These Terms of Service

Websites Convert reserves the right to change these terms of service at any time, provided that we give you reasonable notice of such changes. If you do not agree with any changes in these terms of service, you may cancel your subscription at any time.

By accessing our services and signing up for our free trial period, you agree to these terms of service. If you have any questions regarding these terms of service, please contact us at [email protected]

Terms and Conditions Websites, Maintenance agreements and video production products

Payments/Term:

Client agrees to pay for services rendered. Client understands there is an Administrative Fee due at the time of execution of this Agreement. Service will continue unless Client submits a Termination Notice prior to the fulfillment of their order under the terms of this Agreement.  We reserve the right to terminate your service at any time with a thirty (30) day prior written notice, which forfeits any guarantees and/or expectations.  If client initiates a chargeback, Client agrees to be liable to pay the Company’s collection costs including but not limited to interest on the amount improperly charged back at the maximum rate permissible by law. All sales for Website Design packages are final.

Client will receive full benefits of services, including without restriction, the ability to review and edit designs during both phases of website development. The number of edits is limited to package ordered.  If contracted services are on a payment schedule, website will remain on our servers and will not be released to client until balance is paid in full.  Website project is considered complete once website is uploaded on client’s server. Website order is canceled without refund if client does not respond or communicate with our company for a period of 30 calendar days.

  • Term and Termination. The term of this agreement begins upon execution and shall terminate upon completion of the website design project, or as otherwise terminated by the parties. Some terms will survive this agreement (see clause #6). This agreement is also renewable upon the mutual written consent of the parties. In addition to terms on the foregoing page, the parties may terminate in the event: (i) the parties agree that the company is unable to fulfill the order; or (ii) the client does not respond to company calls, communications or emails or a period of thirty (30) days or more. In addition, client automatically forfeits any monies paid towards the project.
  • Client warrants that they are financially responsible for any outstanding account balance. This Agreement also terminates if: (i) Either party breaches the provisions of this Agreement; (ii) Client fails to remit payment when due under the compensation clause under this Agreement; (iii) if either party becomes insolvent or bankrupt.
  • Modification. This Agreement may not be changed, revised, nor modified without the prior written permission and consent of the Parties.
  • Assignment. Neither party may transfer, sign, assign, or sell their rights, title, or interest in this Agreement without obtaining the prior written consent of the other party to this Agreement.
  • Warranty. Company warrants to provide professional Website Design services and to honor its obligations under this Agreement in a timely and skillful manner, using our professional knowledge and expertise. Client understands and agrees that all sales are final.
  • Confidentiality. Both parties, their representatives and agents, agree to keep the terms of this Agreement private and confidential at all times. Further, the parties shall not at any time, either directly or indirectly, divulge, disclose, or communicate any information about the others business affairs or any other proprietary data to a third party unless it is for the sole purpose of fulfilling their legal obligations under this contract. The parties, their owners, employees, and agents warrant to keep any and all such information confidential, and this provision shall survive termination of this Agreement.
  • Survival. Specific terms contained within this agreement shall survive termination, including but not limited to: compensation; indemnification; disputes and arbitration; as well as choice of law provisions.
  • Non-Circumvent. Client understands and agrees that while under Agreement, they are not to employ, hire, or contract with any other Website Design or S.E.O. service provider. In addition, client agrees they may not attempt to circumvent this Agreement in any manner whatsoever. Client warrants not to divert the Company’s business, nor solicit the company’s employees, representatives, or agents for Website Design S.E.O. services in order to circumvent this Agreement.
  • Force Majeure. In case of any unforeseen event that impairs a party’s obligation or ability to perform under this Agreement, and if the party that is unable to fulfill it’s obligations provides written notice to the other party, the noticing party’s responsibilities shall be suspended to the extent necessary, as caused by the event. This may include and is not limited to: Acts of God; fire; explosion; vandalism; emergencies; weather; insurrection; war; strikes; work stoppages; or any other unforeseen and uncontrollable event. The excused party shall make all reasonable efforts to perform its legal duties and responsibilities under agreement as soon as may be practicable.
  • Refunds. Refunds are considered on a case-by-case basis upon the sole discretion of the company.
    In the event the client fails to respond to company calls or emails for a period of thirty (30) days, it will be presumed the client has abandoned the project and shall forfeit any payments already remitted, and shall be considered in breach of this Agreement.
  • Intellectual Property. You irrevocably grant us, our employees, and agents a world-wide, royalty-free, and non-exclusive license to: reproduce; modify; use; adapt; and publish any photographs, pictures, illustrations, transcripts, media, or images (i.e. “content”) in any and all forms that you provide to us for the purpose of designing your website, or for any other lawful use. You warrant that the content provided to us is not the property of, nor impinge upon any third party rights or copyrights.Neither we nor our employees or affiliates, claim any ownership rights to the content of your websites; artwork; or content. We acknowledge that this is your intellectual property and content. This license runs concurrent with this Agreement for it’s term and shall continue as long as you remain our customer. Said license shall be terminated only upon receipt of your written legal notice.
  • Severability. If any provision of this Agreement is deemed unenforceable, or invalid, the unenforceable or invalid provision shall be deemed modified to the least extent necessary to become legal and enforceable and no other provisions affected thereby.
  • Indemnification. Client agrees to indemnify and hold the Company harmless from any and all claims, losses, expenses, fees (including but not limited to attorney’s fees) costs, and judgments that may arise under this Agreement, and asserted by third parties, as a result of the acts or omissions of either party’s employees, agents, or representatives.
  • Notices. All notices, claims, demands and other communications between the parties shall be in writing and served: (i) by delivery in person; (ii) by a nationally recognized next day courier service; (iii) by first class, registered or certified mail, postage prepaid; (iv) by facsimile; or (v) by electronic mail to the address of the party specified in this Agreement or such other address as either party may specify in writing. All notices shall be effective upon (i) receipt by the party to which notice is given, or (ii) on the fifth (5th) business day following mailing, whichever occurs first.
  • Entire Agreement. This Agreement contains the entire understanding between the parties regarding the subject matter stated herein and supersedes any and all prior communications, either written or oral.
  • Choice of Law. This Agreement shall be governed by the laws of California, U.S.A., without reference to any principles of conflicts of laws or choice of law provisions, and without regard to C.I.S.G. (United National Convention on Contracts for the International Sale of Goods).

Websites Convert

79704 Castille Dr, La Quinta CA 92253

Email: [email protected]
Phone: (714) 705.6691